Our Managed Voice Service provides a comprehensive solution for managing your organization's voice communication system, ensuring efficient and effective communication operations. This service includes:

1.      Setup and Configuration:

o    Designing and setting up voice communication systems, including digital phones, VoIP (Voice over IP) systems, and communication servers. This includes customizing settings according to your organization’s needs.

2.     Call Management:

o    Managing and organizing call flow, including call routing, forwarding, and recording. This involves configuring voicemail settings, call queues, and business hours.

3.     Security and Protection:

o    Securing the communication system against threats, including protecting calls from eavesdropping or hacking. This includes call encryption and implementing strict security policies.

4.     Maintenance and Technical Support:

o    Providing regular maintenance and technical support to resolve any issues related to voice communications. This includes troubleshooting, system updates, and ensuring smooth performance.

5.     Integration with Other Systems:

o    Integrating the voice system with other organizational systems, such as Customer Relationship Management (CRM) or collaboration tools. This helps enhance the communication experience and streamline workflows.

6.     Reporting and Analytics:

o    Providing detailed reports and analytics on voice system performance, including call data and statistics. These reports help assess service quality and improve performance.

With our Managed Voice Service, you can ensure that your organization’s communication system operates efficiently while our professional team handles all aspects of system management and maintenance.